Privacy Policy of

Privacy Policy of 

Data Processor and Website Owner 

Zaakira Moola (t/a Shop Princess of Jozi) 
Corner Buller and Harrismith Road 
Ka-Zulu Natal 
South Africa 
Owner contact email: 


This Privacy Policy applies to all users of our Website (as defined in the Terms and Conditions, which is used to access and purchase our products). 

The purpose of this Privacy Policy is to set out how, why and when Shop Princess of Jozi uses your Personal Information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”) and other applicable data protection legislation from time to time. 

It is important that you read this Privacy Policy together with our other terms and condition or other such notices and similar instruments we may provide from time to time when we collect or use your Personal Information in POPI. 

Princess of Jozi commits to ensure your privacy and holds the protection of Personal Information in high importance. In order to ensure a seamless shopping experience, we require the use of some of your Personal Information. This Privacy Policy describes how we process the Personal Information we collect about you and/or receive from you. By using our Website, you agree to the processing of your Personal Information as set out in this Privacy Policy. 

In this Privacy Policy, the terms – 

  • “Personal Information”, and “process/processing” bear the same meanings as set out in POPI. 
  • “we”, “us” or “our” refers to Shop Princess of Jozi. 
  • “you” and “your” refers to every person that accesses or uses our Platforms also referred to as a user. 

Users of this this Website who are below the age of 18 must obtain permission from their parents or legal guardian(s) before continuing to use our Website and for you to provide us with your personal information. 


Among the types of information that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name and email address. 

When you access and use our Website we may use various technological tools to improve user experience on our Website (as further set out below) through the use of cookies and/or user tracking. 

Cookies are small text files placed on the device that you use to access our Website. These files do not contain your Personal Information but allow us to associate you with a particular device. Many websites use cookies and we use cookies to: 

  • make our Website more user friendly. 
  • personalise your interactions with our Website, tailor our services and Website to your interests and needs, and ensure they work on your device. 
  • provide advertising that is relevant to you, limit the number of times you see the same advertisement and measure the effectiveness of the advertisements on our Website and other websites, based on your online activities such as the websites and apps you use or content you view, and information we have about you. 
  • send Opt-In marketing communication  

We will not use your Personal Information for any other purpose without your permission. 

By accessing and using the Website, you consent to our use of cookies. Users of our Website are responsible for any Personal Information of third parties obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Personal Information to Shop Princess of Jozi. 

Types of Personal Information collected 

We process Personal Information in a manner that is reasonable, adequate, relevant, non-excessive and purpose specific. In order for users to access and use our Website we collect and process some Personal Information. When you become a registered user, we have to collect and process your Personal Information to facilitate purchase of our products and delivery. 

When you register to use our Website and/or purchase a product, we may collect the following Personal Information: 

  • name and surname. 
  • email address. 
  • physical address. 
  • mobile phone number. 
  • online identifiers. 

Should your Personal Information change or you wish to amend and/or correct this Personal Information, please contact us on the email address provided above. 

You warrant that the information you have provided is accurate, current, true and correct and that does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything 

Mode and place of processing the Personal Information 

Methods of processing 

We process the Personal Information of users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Personal Information. 
The Personal Information processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Shop Princess of Jozi, in some cases, your personal information may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary. The updated list of these parties may be requested from the us at any time. 


Your Personal Information is processed at our operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the us. 

Retention time 

We keep your Personal Information for as long as: 

  • we need it to provide our products to you. 
  • it is required or allowed by law. 
  • it is necessary to uphold the contract between you and us. 
  • you have agreed to us keeping your Personal Information subject to your request for us to stop processing your Personal Information. 

The Personal Information is kept for the time necessary to provide the service requested by you, or stated by the purposes outlined in this Privacy Policy, and you can always request that the we suspend or remove your personal Information. In the event that your Personal Information is used for more than one purpose, we will retain it until the purpose with the latest period expires but we will stop using it for the purpose with a shorter period once that period expires 

The use of the collected Personal Information 

We process the Personal Information we collect and receive to: 

  • identify you; 
  • verify your identity; 
  • create a user account for you;  
  • contact you; and/or 
  • enter into a contract with you. 

Your Personal Information is collected to allow the us to make provision for you to view and purchase our products.  

As a user, we also process your Personal Information in order to: 

  • fulfil our contractual obligations to you when you have ordered goods in order for us to deliver those goods and process returns. 
  • provide you with information, products or services you request from us. 
  • communicate with you regarding our Websites and provide you with information, products or services, including billing, customer support, resolving complaints and quality control. 
  • notify you about changes to our Websites, services and products, terms and conditions, privacy policy or notices, and any other changes that impact our Platforms, services and products. 
  • send you information about promotions and/or products that may interest you (unless you have opted out of receiving such information). 
  • get feedback from you which we need to develop our products and services and grow our business. 
  • comply with any legal or regulatory obligations such as tax or financial laws. 

Additional information about Personal Information collection and processing 


You have the right to request us not to contact you for purposes of direct marketing by any form of electronic communication such as email and/or SMS notifications by “opting-out” of any direct marketing communications we may send to you. 


We do not sell your Personal Information to third parties for their marketing or any other purposes. 

We may provide or make your Personal Information available to: 

  • our employees, and/or third party service providers in order to enable them to assist us to interact with you via our Website for the ordering of products or when delivering products to you. 
  • law enforcement, government officials, fraud detection agencies or other third parties when the disclosure of Personal Information is necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability or financial loss, to report or support the investigation into suspected illegal activity. 
  • third parties (such as a potential purchaser and its professional advisors) in the event of any reorganisation, merger, consolation, sale, joint venture, or other disposition of any or all of our assets. 
  • our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, public relations, technology services etc). 
  • our suppliers or sellers in order for them to liaise directly with you regarding any goods you have purchased, for them to comply with their regulatory obligations, or for any other purpose which may require their involvement. 

Information not contained in this policy 

More details concerning the collection or processing of Personal Information may be requested from the us at any time. Please see the contact information at the beginning of this document. 


Should you disclose your Personal Information to any third party other than Shop Princess of Jozi, we shall not be liable for any loss or damage arising or suffered by you as a result of the disclosure of such Personal Information to any third party. This is because we do not regulate or control how that third party uses your Personal Information. You should always ensure that you read the privacy policy of any third party. 

The rights of Users 

Having provided adequate proof of your identity, you have the right to: 

  • view, correct and/or amend your Personal Information we process. 
  • request a record or description of your Personal Information. We may charge a fee in order to provide you with this record of your Personal Information. Where requests to access and amend your Personal Information are manifestly unfounded, excessive or repetitive, we may charge an additional administrative fee or refuse the request (which refusal shall not be unreasonable). 
  • request to have your Personal Information corrected, destroyed or deleted. Please note that you can stop being a registered user by cancelling your account. In this instance we will only retain your Personal Information subject to any legislative requirement and/or our internal retention policy. 
  • submit a complaint to the Information Regulator. 

Having been provided adequate proof of your identity, we have the responsibility to: 

  • comply with your requests upon receipt unless we have credible reason why we cannot comply. 
  • indicate where, if we cannot agree whether to correct or delete your Personal Information as requested, that a correction or deletion was requested but was not made. 
  • inform you if reasonably practicable, should we change your Personal Information and this has an impact on decisions about you. 
  • notify you of the action taken by us because of your request. 
  • notify you of unauthorised access to your Personal Information. 
  • provide you with reasonable evidence of our compliance with our obligations under this Privacy Policy on reasonable notice and request. 


Changes to this privacy policy 

Shop Princess of Jozi reserve the right to make changes to this Privacy Policy at any time by giving notice to its you on our Website. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If you objects to any of the changes to the Privacy Policy, you may cease using this Website and can request that that we remove your Personal Information, or alternatively you may lodge a complaint to us and should you not be satisfied with the resolution of your complaint, you may lodge a complaint with the Information Regulator (as set out below). Unless stated otherwise, the then-current Privacy Policy applies to all Personal Information we have about you. 


If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy you can lodge a complaint with the Information Regulator. 

The contact details of the Information Regulator are available on its website at: 

This version of the Privacy Policy replaces any preceding privacy policy provisions on our website..